How can NZ e-commerce catch up with the rest of the world? And reduce cart abandonment in the process.

You just need to look at what has happened overseas and somewhat as a result of the pandemic to see what is happening with e-commerce. New Zealand has had a 15% increase in e-commerce in 2021. “With a yearly growth rate of 6% between 2021 and 2025, New Zealand is expected to grow at about the same rate as the global average (6%). It’s projected that around 83 percent of New Zealanders will shop online by 2026 (Statista).

Furthermore, research has found that customers would like to accelerate shipping times even more with 65% revealing they would be willing to pay more for faster, more reliable deliveries. “Research from Omnitracs, LLC, a Solera company report reveals that many are also looking to businesses to shift to more sustainable practices with 40% wanting to see more eco-friendly delivery options”.

In talking to New Zealand-based e-commerce retailers we’ve found that they’ve had problems being unable to offer fast deliveries or any deliveries with variable rates, the pricing is simply not accurate enough using conventional tools and integrations. Additionally, there hasn’t been an option to be progressive enough to factor in the time of day when the customer is ordering to change what options are available to them. Let’s not even get started on rural deliveries. 

The Urgent Couriers Shopify integration resolves all of these issues for you, including issues surrounding rural delivery. Our API connects to the Shopify checkout so that your store is talking to us live pricing the freight options, it’s automatic and seamless. You’re able to allow dynamic service options based on address, time of day/week, product in the cart, product type and product category. Giving your customers options of services, including faster delivery. 

Choose how you want to show the pricing to your customers, it can be fully dynamic, dynamic with a margin, a flat rate etc. In our latest release stock locations can be checked and if needed price couriers from multiple locations and allow more than one courier to be booked. Your customer hits buy now and the courier/s are automatically booked. 

It’s evident that customers want options, so why not catch up with the rest of the world and give them premium options at the checkout? Otherwise, they might just abandon your cart and go find someone who will do it for them. You can beat traditional retailers by offering faster delivery. Click here to talk to one of our team about how we can help today.